Privacy policy

1. Who collects the data

Studio.by.hann, Bao Son lakeside, Vinh Yen, Phu Tho. Phone 035 444 5962.

2. What we collect

• When you submit the booking form: your name, phone number, the services you picked, your preferred date and time, and any note you type.
• When you browse: IP address, device and browser type, and the sections you looked at. This is recorded by Vercel Analytics and is not used to identify you.
• Cloudflare Turnstile (spam protection) may set a technical cookie to tell real visitors from bots.

3. Why we use it

• To confirm your appointment and get back to you if the time has to change.
• To block spam and automated booking requests.
• Anonymous statistics, to see which parts of the site people actually read.

4. How long, and where

Booking details are stored in the site database and on the servers of our infrastructure providers (Vercel, MongoDB Atlas), which may be located outside Vietnam.

Appointments are kept for up to 12 months after the booking date so a returning customer can be looked up, then deleted. You can ask for earlier deletion at any time.

5. Sharing

We do not sell, rent or trade customer data. It is only processed by the infrastructure providers above, for the sole purpose of running the site and alerting the studio about new bookings.

Customer photos are only published on the site, Facebook, Instagram or TikTok with the customer’s consent.

6. Your rights

• See, correct or ask us to delete the details you sent.
• Withdraw your consent and ask us to stop contacting you.
• How: call or message Zalo at 035 444 5962, or message the studio on Facebook, Instagram or TikTok.
• Requests are handled within 72 working hours.

7. Cookies

The site only uses necessary cookies: a session cookie for the internal admin dashboard, and technical cookies from Cloudflare Turnstile. There are no advertising or cross-site tracking cookies.

8. Visitors under 16

Visitors under 16 should book together with, and with the consent of, a parent or guardian.

9. Changes

Any change to this policy appears on this page together with the date shown above.